DATA COLLECTION
The visitor can visit most of the website except for the part where it is necessary to be a registered user. As long as he does not order anything, we do not collect any personal information from him, but only use cookies to ensure the safe and reliable operation of the site.
If the user decides to cooperate with us and order any service that is not a domain, he will have to leave his email address as a natural person, through which he will receive his order and to which he will be automatically registered on this site. If he wants to order as a legal entity, he will have to leave the company’s data, such as company name, company address, social security number and registration number.
If the user decides to buy a domain from us, he will have to provide basic personal information that is necessary for the domain to be registered. Data required for domain registration are: Name, Surname, Address, Phone, Email, City, Country and Postal Code. In order to order a domain, he must also provide an email address where he will receive the order and through which he will be registered on this same site from where he manages the services he purchased.
The site also uses Google Analytics, which collects data to analyze the movement of visitors around the site, as well as live chat, which users can use to contact sales or support.
Data display
Data collected during domain registration or order is not displayed anywhere.
In the whois database for domains other than .RS, protection ie hiding is free and automatically set. While .RS domains are charged an additional 500 dinars. Who is the registrant for .RS domains is displayed only if he is a legal entity, while nothing is written for natural persons and there is no possibility to find out.
HOW COLLECTED DATA IS USED
The data is primarily used to manage the services that have been purchased. Other data that does not concern the services, such as IP address tracking and cookies, is for a better analysis of the user and the user cannot be identified by them from our side as long as he is not logged in to our site.
WHERE DATA IS STORED
The collected data is stored on the same server where this site is located, and on a separate server where the backup of this site is located, which is done every day.
DATA PROTECTION
As with our services, the latest versions of software are used on this server where the data is stored, as well as on this site, which provide a very high level of protection so that the collected data remains completely protected. We undertake not to in any way disclose or forward the data collected during the order or in any other way to anyone except in the case of a court order when we are required by law.
THE RIGHT TO BE FORGIVEN
The user has the right to request to be deleted from our system, in which case all his services with us will stop and all the data we have will be completely deleted.
Protection of transaction data
When entering payment card data, confidential information is transmitted via a public network in a protected (encrypted) form using the SSL protocol and the PKI system, as currently the most modern cryptographic technology.
Data security during purchases is guaranteed by the payment card processor, Banca Intesa ad Beograd, so the entire payment process is carried out on the bank’s website. Payment card information is not available to our system at any moment.
